Privacy Policy
Last updated: October 9, 2026
Rose & Jewel is operated by Xi’an Aimiyi Technology Co., Ltd., mainland China. This policy explains how personal information is handled when you visit rose-jewel.com, contact us, create an account or place an order.
Information we collect
Information you provide may include your name, email address, phone number, billing and delivery addresses, account details, order details and messages to our support team. When you browse, technical information such as your IP address, browser, device information and pages visited may be recorded by our website and hosting services.
How information is used
We use information to operate the store, manage customer accounts, process and fulfill orders, provide delivery updates, handle returns and enquiries, maintain transaction records, and protect the website against fraud and misuse. If you choose to receive marketing emails, you can unsubscribe using the link in those emails or contact us.
Service providers and fulfillment
Our website uses WordPress.com and WooCommerce. Hosting, website, email and support providers may process information needed to operate these services. For supplier-fulfilled orders, we share the order and delivery details needed to fulfill your purchase with CJdropshipping, the relevant supplier and shipping carriers.
If you pay through a payment service offered at checkout, the selected provider receives the information needed to process and support that payment. Its own privacy notice also applies. Please do not send card numbers or payment security codes by email.
Cookies
WordPress and WooCommerce use cookies for functions such as customer sessions, sign-in and shopping carts. Website services may also use cookies or similar technologies for security and usage information. You can manage cookies in your browser and use any preference controls presented on the website. Blocking essential cookies may prevent parts of the store from working.
International processing
Our business is registered in mainland China, and fulfillment may take place in mainland China or another supplier location. Our service providers may process information in other countries. Information shared for an order is used for the relevant service, such as processing payment, preparing a parcel or delivering it.
Retention and security
We retain information as needed to administer accounts and orders, respond to enquiries, handle disputes and meet applicable recordkeeping requirements. Retention depends on the type of information and its purpose. We use appropriate safeguards to protect information, but no internet service can guarantee absolute security.
Your requests and choices
To request access to, correction of or deletion of your personal information, or to ask about its use, email support@rose-jewel.com. Depending on where you live, additional privacy rights may apply. We may need to verify your identity before responding. Some records may need to be retained to meet legal obligations or resolve an outstanding transaction.
Children and third-party websites
Our store is intended for adults. If you believe a child has provided personal information, please contact us. Links to other websites are governed by those websites’ own privacy policies.
Contact and updates
Privacy enquiries: support@rose-jewel.com
Xi’an Aimiyi Technology Co., Ltd.
Room 10704, Building 37, Zhonghai Qujiang Dacheng · Huachen, No. 399 Wudianpo South Road, Qujiang New District, Xi’an, Shaanxi, China.
We may update this policy as the store and its services change. The date above identifies the latest version.